Cancellation Request

If you would like to cancel one or more services on your account, please complete the form below.

All cancellation requests are subject to review and verification before being processed.

Request Details

By submitting this form, you confirm that the information provided is accurate to the best of your knowledge and that you are authorised to request changes for this account or business.

Submitting this form does not automatically cancel your services.

For account security, we may verify this request using the contact details we hold on file, including by sending a confirmation email to the email address associated with your account.

If you did not make this request, please contact us immediately by replying to the confirmation email or contacting our team directly.

If we do not receive notice that the request is unauthorised within 1 business day, we may treat the request as valid and begin processing the cancellation.

Please be aware that cancellation of certain services may lead to:

  • website or email downtime

  • loss of access to platforms or accounts

  • removal of settings or configurations

  • permanent deletion of data or content

Any outstanding invoices, contractual obligations, third-party costs, or non-refundable fees may still apply.

What Happens Next

After you submit your request, our team will review the information provided and send a confirmation email to the relevant account contact.

If the request is confirmed, or no unauthorised activity is reported within the review period, we may proceed with the cancellation.

If the request is identified as unauthorised, we will place the cancellation on hold and investigate before taking further action.

Confirmation

By submitting this form, you confirm that the information provided is true and correct to the best of your knowledge and that you are authorised to submit this request on behalf of the account or business.